Cancellation and Refund Policy

At KC (Know Connections), we strive to provide a seamless experience for our users. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds may be processed. By using our services, you agree to the terms outlined in this policy.

If you have any questions, feel free to reach us at:

• 📧 Email: contact@knowconnections.com
• 📞 Phone: +91 8792976734

1. Cancellation Policy

1.1 Subscription Cancellations

• You can cancel your subscription anytime through your account settings.
• Cancellations take effect at the end of your current billing cycle.

1.2 Enterprise Plans

• Enterprise plan cancellations require a 30-day prior notice.

1.3 Trial Periods

• You may cancel anytime during the free trial to avoid charges.

1.4 Improper Use or Breach of Terms

• We reserve the right to suspend or cancel your subscription without notice for policy violations.

2. Refund Policy

2.1 Refund Eligibility

Refunds may be issued in the following cases:

• Billing errors resulting in incorrect charges.
• Technical issues preventing access to the service.

2.2 Non-Refundable Cases

No refunds will be provided in the following situations:

• Cancellation after the billing cycle starts.
• Partial use of a monthly or annual subscription.
• Enterprise plans (as per agreement terms).

2.3 Refund Process

• Request a refund by emailing us at contact@knowconnections.com.
• Refund requests will be reviewed within 7 business days.
• Approved refunds will be processed within 14 business days.
• Refunds will be credited to the original payment method.

3. Payment Disputes

If you believe you were charged incorrectly or wish to dispute a payment, please contact our support team at contact@knowconnections.com or call 📞 +91 8792976734.

4. Changes to This Policy

KC (Know Connections) reserves the right to update this Cancellation and Refund Policy at any time. Changes will be posted on this page, and continued use of the service constitutes agreement to the updated terms.

5. Contact Us

For any queries or concerns related to cancellations or refunds, please contact us:

• 📧 Email: contact@knowconnections.com
• 📞 Phone: +91 8792976734
• 📍 Address: Opp HDFC ATM, First Floor, No.1/1, T C Palya Main Road, Sannathammanahalli, K R Puram, Bengaluru, Karnataka, 560036

Thank you for choosing KC (Know Connections). We are here to ensure your satisfaction and trust!